Support your project all the time
We have provided thermal printer customization services worldwide, gaining extensive knowledge and experience in this field. With our talented design and production teams, we are fully equipped to develop custom thermal printer solutions that meet your specific applications and needs.
Our Advantages
Beyond your expectation, within the budget
Joint interviews by sales and R&D teams ensure accurate matching of customer needs with technical capabilities.
The R&D team efficiently conducts feasibility analysis and sample iterations to shorten the customization cycle.
Dedicated R&D teams are assigned to customized orders, with real-time progress updates shared with customers to guarantee delivery certainty.
OEM-level precision standards are upheld, with full-process quality inspections covering key production nodes and finished products.
High-quality logistics resources are integrated; for international orders, customs clearance and documentation are handled in-house, with full tracking until receipt.
On-site acceptance and operation guidance are provided for large-value orders, flexibly meeting diverse scenario requirements.
24/7 multi-channel support is available, with engineers responding within 2 working days and on-site maintenance provided domestically within 48 hours.
Regular follow-ups and free software upgrades continuously optimize product experience and extend service life
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Service Process
We know and satisfy every need of your business, from design to delivery.
Pre-Sales Demand & Customization Consultation
● The sales and R&D team clarifies customers' application scenarios, functions, batch quantity and delivery requirements through online/offline communication;
● R&D quickly evaluates customization feasibility, provides preliminary solutions including cost estimates and adjusts them based on customer feedback;
● Prioritize the production of test samples, which are verified by customers and then optimized by the R&D and sales teams until they meet the standards.
● R&D quickly evaluates customization feasibility, provides preliminary solutions including cost estimates and adjusts them based on customer feedback;
● Prioritize the production of test samples, which are verified by customers and then optimized by the R&D and sales teams until they meet the standards.
R&D & Solution Finalization (for Customized Orders)
● After sample confirmation, R&D sets up a dedicated team, formulates a schedule and regularly synchronizes progress with customers;
● Prototypes undergo multi-dimensional tests (performance, durability, etc.), and designs are iterated immediately for any issues until they meet the standards;
● Qualified prototypes are compiled into formal solutions (parameters, process guidelines, manuals), which are confirmed by customers as the production basis.
● Prototypes undergo multi-dimensional tests (performance, durability, etc.), and designs are iterated immediately for any issues until they meet the standards;
● Qualified prototypes are compiled into formal solutions (parameters, process guidelines, manuals), which are confirmed by customers as the production basis.
Mass Production & Quality Control
● The production team formulates plans including raw material procurement, scheduling and personnel allocation according to solutions and delivery requirements;
● QC conducts real-time sampling at key nodes, isolates unqualified products and analyzes the causes;
● All printers undergo 100% full-functional, appearance and packaging inspections, and only qualified products are stored for delivery.
● QC conducts real-time sampling at key nodes, isolates unqualified products and analyzes the causes;
● All printers undergo 100% full-functional, appearance and packaging inspections, and only qualified products are stored for delivery.
Delivery & On-Site Support (if Required)
● Cooperate with high-quality logistics providers for delivery; for international orders, assist with customs clearance, document processing and track logistics until receipt;
● For large-value/high-value orders, technical personnel assist with unpacking, quantity checking, functional spot tests and basic operation guidance.
● For large-value/high-value orders, technical personnel assist with unpacking, quantity checking, functional spot tests and basic operation guidance.
After-Sales Service & Technical Support
● Customers can consult via 24/7 hotlines, online services or emails; engineers respond within 2 working days, providing answers and remote debugging;
● For issues unresolved remotely, on-site maintenance is arranged within 48 hours domestically and 3-5 working days for key international customers (using original parts) with maintenance reports issued;
● Regular follow-ups are conducted at 1/3/6 months to collect suggestions and notify customers of free software upgrades to extend product lifespan.
● For issues unresolved remotely, on-site maintenance is arranged within 48 hours domestically and 3-5 working days for key international customers (using original parts) with maintenance reports issued;
● Regular follow-ups are conducted at 1/3/6 months to collect suggestions and notify customers of free software upgrades to extend product lifespan.
Customer Feedback & Service Optimization
● Send satisfaction surveys after cooperation/after-sales service, and conduct in-depth interviews with key customers to collect optimization suggestions;
● Cross-departmental teams analyze feedback, identify bottlenecks and implement targeted measures to continuously upgrade services.
● Cross-departmental teams analyze feedback, identify bottlenecks and implement targeted measures to continuously upgrade services.
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thermal printers application scenarios
FAQ
RE: We are professional manufacturer specialized in thermal printer oem ac-cepted, we have focused on the printers and printing solutions for 8 years.
RE: We have no limit for moq, so you can even buy only 1 piece, of course wecan offer you a better price for large quantity.
RE:Yes,we are supplying all windows driver, win 9x/win me/win 2000/win-nt/winxp/vista, and compatible with epson,samsung
RE: We accept all kinds of shipping ways including: express, air, sea, or pickup by customers' rep.
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Get in touch with us
Just leave your email or phone number in the contact form so we can send you a free quote for our wide range of designs!
Guangzhou Yunli Digital Technology Co., Ltd. was established in April 2011 as an OEM factory specializing in the manufacturing and assembly of thermal printers.
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Contact Us
Contact Person: Faye
Tel: +86 15019806133
E-mail: Faye.yunliprinter@zohomail.cn
WhatsApp: +86 15019806133
Add:
Room 1820, No. 518 Tianhe Road, Tianhe District, Guangzhou City